Category: General

  • 10 Days to Create More Good

    by

    in

    Dear Friends, For the last 17 years, our participants have reported that their learning experiences were transformational personally and professionally. Conflict resolution training, for example, not only impacts the learner, but also the learner’s sphere of influence – her family, her community of faith, and her workplace. In short, this training creates a ripple effect of…

  • ACU’s Duncum Center Names New Leader

    by

    in

    Abilene Christian University (ACU) named Lori Anne Shaw executive director of Duncum Center Solutions. Shaw has been part of the Duncum Center team for more than 10 years, previously serving as director of training and development (2015 – 2017) and assistant director for program development (2007 – 2015). In those roles, she has worked as…

  • Duncum Center Solutions provides mediation training in Kenya

    by

    in

    Duncum Center Solutions partnered with African Leadership and Reconciliation Ministries to provide mediation training to 35 Kenyan lawyers and helping professionals Aug. 15-19 in Machakos, Kenya. Joey Cope, executive director of DCS, and Lori Anne Shaw, director of training and development, led the five-day training. Despite a constitutional provision making pre-trial mediation available since 2010, a…

  • The Culture Cost, Part 2

    by

    in ,

    Patient Care Second in a series of blog posts examining challenges facing health care administration. Beyond the financial effects discussed in Part 1, losing and re-hiring hospital personnel also affects the experience of patients. Committed, engaged and satisfied employees means better patient care. Research has shown that the quality of relationships within immediate professional workgroups –…

  • The Culture Cost, Part 1

    by

    in

    Tracking Turnover A three-part series of blog posts examining challenges facing health care administration.   In today’s healthcare environment, an organization’s culture affects both financial success and patient satisfaction. Employees who are engaged, committed and satisfied in their work will provide better care and are more cost-effective for a healthcare organization’s bottom line. Employee retention and…

  • Conflict resolution in Kenya, Swaziland

    by

    in

    This summer, Duncum Center Solutions trainers will be working with lawyers in Kenya, and faculty from the Duncum Center for Conflict Resolution will be teaching a course in Swaziland. Duncum Center Solutions will partner with African Leadership and Reconciliation Ministries (ALARM) and the Kenyan Christian Lawyers Fellowship. Joey Cope, executive director for Duncum Center Solutions, and Lori Anne Shaw,…

  • Conflict Resolution and Mediation Trainings, ACU – Dallas

    Conflict Resolution and Mediation Trainings, ACU – Dallas

    Whether you want to start your own mediation practice or become a conflict specialist in your current field, this conflict resolution professional development series in Dallas, Texas, is for you. Build better teams, negotiate better contracts, or just be the leader in understanding what’s really important to those around you – our trainings will equip…

  • Behind Every Good Leader is a Secure Relationship

    Behind Every Good Leader is a Secure Relationship

    By Jaime Goff In 1979, John Bowlby, the creator of attachment theory (one of the most influential psychological theories), said, “Human beings of all ages are happiest and able to deploy their talents to best advantage when they are confident that, standing behind them, there are one or more trusted persons who will come to…