Dear Friends, For the last 17 years, our participants have reported that their learning experiences were transformational personally and professionally. Conflict resolution training, for example, not only impacts the learner, but also the learner's sphere of influence - her family, her community … [Read more...]
ACU’s Duncum Center Names New Leader
Abilene Christian University (ACU) named Lori Anne Shaw executive director of Duncum Center Solutions. Shaw has been part of the Duncum Center team for more than 10 years, previously serving as director of training and development (2015 – 2017) and assistant director for program development (2007 - … [Read more...]
Duncum Center Solutions provides mediation training in Kenya
Duncum Center Solutions partnered with African Leadership and Reconciliation Ministries to provide mediation training to 35 Kenyan lawyers and helping professionals Aug. 15-19 in Machakos, Kenya. Joey Cope, executive director of DCS, and Lori Anne Shaw, director of training and development, led the … [Read more...]
The Culture Cost, Part 2
Patient Care Second in a series of blog posts examining challenges facing health care administration. Beyond the financial effects discussed in Part 1, losing and re-hiring hospital personnel also affects the experience of patients. Committed, engaged and satisfied employees means better patient … [Read more...]
The Culture Cost, Part 1
Tracking Turnover A three-part series of blog posts examining challenges facing health care administration. In today’s healthcare environment, an organization’s culture affects both financial success and patient satisfaction. Employees who are engaged, committed and satisfied in … [Read more...]