Month: September 2016

  • Duncum Center Solutions provides mediation training in Kenya

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    Duncum Center Solutions partnered with African Leadership and Reconciliation Ministries to provide mediation training to 35 Kenyan lawyers and helping professionals Aug. 15-19 in Machakos, Kenya. Joey Cope, executive director of DCS, and Lori Anne Shaw, director of training and development, led the five-day training. Despite a constitutional provision making pre-trial mediation available since 2010, a…

  • The Culture Cost, Part 2

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    Patient Care Second in a series of blog posts examining challenges facing health care administration. Beyond the financial effects discussed in Part 1, losing and re-hiring hospital personnel also affects the experience of patients. Committed, engaged and satisfied employees means better patient care. Research has shown that the quality of relationships within immediate professional workgroups –…