Duncum Center Solutions

Year: 2016

  • Duncum Center Solutions provides mediation training in Kenya

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    Duncum Center Solutions partnered with African Leadership and Reconciliation Ministries to provide mediation training to 35 Kenyan lawyers and helping professionals Aug. 15-19 in Machakos, Kenya. Joey Cope, executive director of DCS, and Lori Anne Shaw, director of training and development, led the five-day training. Despite a constitutional provision making pre-trial mediation available since 2010, a…

  • The Culture Cost, Part 2

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    Patient Care Second in a series of blog posts examining challenges facing health care administration. Beyond the financial effects discussed in Part 1, losing and re-hiring hospital personnel also affects the experience of patients. Committed, engaged and satisfied employees means better patient care. Research has shown that the quality of relationships within immediate professional workgroups –…

  • The Culture Cost, Part 1

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    Tracking Turnover A three-part series of blog posts examining challenges facing health care administration.   In today’s healthcare environment, an organization’s culture affects both financial success and patient satisfaction. Employees who are engaged, committed and satisfied in their work will provide better care and are more cost-effective for a healthcare organization’s bottom line. Employee retention and…

  • Conflict resolution in Kenya, Swaziland

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    This summer, Duncum Center Solutions trainers will be working with lawyers in Kenya, and faculty from the Duncum Center for Conflict Resolution will be teaching a course in Swaziland. Duncum Center Solutions will partner with African Leadership and Reconciliation Ministries (ALARM) and the Kenyan Christian Lawyers Fellowship. Joey Cope, executive director for Duncum Center Solutions, and Lori Anne Shaw,…