Want to learn more about leadership, communication and conflict resolution? Here are some resources we recommend.
Articles and Blog Posts
- Seven Commandments for Leaders Who Truly Lead
- The First C: Communication
- The Second C: Conversation
- The Third C: Community
- How Much is Conflict Costing You
Negotiation and Mediation
- Fisher, R. & Ury, W. (2011). Getting to yes: Negotiating agreement without giving in, 3rd Ed. New York: Penguin Group.
- Lewicki, R., Barry, B. & Saunders, D. (2011). Essentials of negotiation, 5th Ed. Boston: McGraw-Hill.
- Moore, C. (2003) The mediation process: Practical strategies for resolving conflict, 3rd Ed. San Francisco: Jossey-Bass.
- Prather, R. & Cope, J. (2016). Texas Practice Guide: Alternative Dispute Resolution, 2015-16 Ed. Eagan, MN: Thomson Reuters.
Leadership and Workplace Conflict
- The Arbinger Institute (2010). Leadership and self-deception: Getting out of the box, 2nd Ed. San Francisco: Berrett-Koehler Publishers.
- Kouzes, J. M. & Posner, B. Z. (2007). The leadership challenge, 4th Ed. San Francisco: Jossey-Bass.
- Stone, D., Patton, B., & Heen, S. (2010). Difficult conversations: How to discuss what matters Most, 2nd Ed. New York: Penguin Books.
- Sande, K. (2004). The peacemaker, 3rd Ed. Grand Rapids, MI: Baker Books.
- Halverstadt, H. F. (1991). Managing church conflict. Louisville: Westminster/John Knox.
- Kotter, J. (1996). Leading change. Cambridge, MA: Harvard Business School Publishing,
- Lott, D. B. (2001). Conflict management in congregations. Bethesda, MD: The Alban Institute.
- Slaikeu, K. (1998). Controlling the costs of conflict. San Francisco: Jossey-Bass.
- Steinke, P. (1996). Healthy congregations. Bethesda, MD: The Alban Institute.
- Susek, R. (1999). Firestorm: Preventing and overcoming church conflicts. Grand Rapids: Baker Books.
- Richardson, D. (2005). Peace child: An unforgettable story of primitive jungle treachery in the 20th century (4th ed.). Ventura, CA: Regal Books.
- Steele, C. (2010). Whistling vivaldi: And other clues to how stereotypes affect us (Issues of Our Time). New York, NY: W.W. Norton & Company.